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How to Increase Engagement by Listening and Empowering Employees

Employee engagement is one of the key factors for business success. Engaged and motivated employees work better, produce more and actively contribute to the growth of the company. But how can we increase their engagement?
Some strategies are:

Actively listen to employees.

Involve them in the company’s ethical project.

Make them responsible, giving them autonomy and trust.

Let’s see how to apply them concretely.

1. Active Listening: The Key to Understanding Employee Needs

The first step to increasing engagement is to make employees feel listened to, understood and valued. An employee who feels they have a voice in the company will be more motivated to contribute.

How to improve listening in the company?

Create open communication channels:

Organize regular meetings where employees can express their ideas.

Use anonymous feedback tools to collect honest opinions.

Demonstrate that feedback matters

Avoid collecting feedback without taking action: employees must see that their opinions have a real impact.

Share survey results and explain what actions will be taken.

Practice empathetic listening

Do not interrupt those who are speaking.

Ask open-ended questions to delve deeper into their point of view.

Demonstrate interest and recognize employees’ emotions.

2. Involve workers in the corporate ethics project.

It is essential to make employees feel an active part of the corporate ethics project.

How can you make them participate in corporate ethics?

Explain the corporate ethics project.

Make them understand that the quality of the work environment strongly depends on them first and foremost.

Train people in empathy and positive socialization.

Support people with Decision-Making Assistance to actively work on the implementation of the ethics program.

Involve them in external initiatives promoted by the company, in favor of the environment and other entities and people.

3. Empowering Employees: Giving Trust to Increase Motivation

Another key factor in engagement is empowerment. Employees feel more involved when they have decision-making autonomy and see their work as meaningful.

How to empower employees?

Give greater autonomy

Allow employees to make decisions without always having to ask for approval.

Offer flexibility in working hours and smart working.

Assign stimulating projects

Avoid employees only doing repetitive and unrewarding tasks.

Assign tasks that develop skills and offer positive challenges.

Involve employees in company decisions

Create work groups to find solutions to company problems.

Ask employees to participate in brainstorming and strategic meetings.

Recognize successes

Reward those who have achieved positive results.

Give constructive feedback and publicly recognize good work.